Testimonials

Your boys, in majestic migratory fashion, flew into the chilly wastes of my property and have now flown back to you leaving a haven of warmth and almost tropical tranquillity. Star Duck was undoubtedly Sorin who’s work ethic & achievements exceeded my expectations. His sensitivity to minimising impact on the house & his communication & discussions were exceptional, he was clear & resolute to ensure his work was compliant. Technically absolutely on point, in my non expert opinion and personally an absolute delight to know & work with him.

I always call Duck first, which is why I never need to call anyone else. Over many years I have found their work to be consistently first class, and they act with rigour and initiative. Duck have carried out many jobs for me – from valve replacements to boiler replacements – and it is the quality of service that keeps me calling them first

Thank you for all your expertise over the years. Your research on telephone controlled programmers was excellent and it is always a pleasure that you solve installation and maintenance problems with ease.

Just a quick note to say how impressed we were with the service we received on our visit last month. Polite, efficient and very reasonably priced, a refreshing change!

The servicing of oil and gas boilers and associated equipment at Godolphin Management Company Ltd has been carried out by Duck Plumbing for the last eight years. I have been impressed by their standard of workmanship and level of commitment. Duck Plumbing have also been involved in new installations and plant refurbishments, with excellent results. I would have no hesitation in recommending Duck Plumbing as a high professional and competent company.

They were very efficient, professional and friendly. They seem to have sorted it out and gave me some valuable instructions for checking for next time. I was really pleased and impressed with the service and will certainly recommend you to my friends and neighbours.

We have found Duck Plumbing & Heating to be very reliable, particularly with regard to their rapid response to call-out requests.

Just wanted to say how pleased I am with the completed work in our bathroom for the tiling and fixing of a new shower. Mihai was efficient and skillful and always deferred to us in order to achieve what we wanted. The bathroom looks brilliant!

The repair work in my kitchen was completed very well at the end of last week – just wanted to confirm and thank you both for organising. Your man was fantastic in laying dust sheets everywhere and scrupulous in that respect, very much appreciated.

Many thanks for your prompt and cheerful  service. As always a pleasure doing business with you.

Each time someone comes
here from your firm they are punctual, extremely courteous and knowledgeable.

Nothing seems too much and they get on with the job.

Your response to my calls is always “can do” and I am so grateful for the excellent service you provide.

I just wanted to say thank you for the great service I received yesterday to mend my central heating.  Ryan was helpful and safe with distancing requirements and got my boiler up and going quickly.  Really appreciate that you are still helping people out so responsibly in these difficult times.

Just a few words to say that your new duckling Billy Hunt was very respectful and professional when he serviced our boiler yesterday here in Newmarket.

I wish him very well for his future and I am sure he will enjoy being a  new member of the duck family.

I have been using Duck Plumbing for the last 8 years and will continue to use them as they not only do plumbing but everything in between too! Being a female I have often felt that I was being taken for a ride with trades people, so once I found Duck I was delighted, a company that speaks to me in a language I understand at last.  I have found the team at Duck to be extremely prompt, professional and leave things tidier than when they arrived.